PRIVACY POLICY

Privacy Policy

Last updated: August 24, 2026

Northwear respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains how Northwear collects, uses, and shares information when you visit our website, make a purchase, contact us, or otherwise interact with our services.

Information We Collect

Depending on how you interact with Northwear, we may collect information such as:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order and transaction information

  • Device, browser, and website usage information

  • Communications you send to us

  • Marketing preferences

Payment information is processed through our payment providers and is not directly stored by Northwear in full.

How We Use Your Information

We may use your information to:

  • Process and fulfill orders

  • Provide shipping and tracking updates

  • Respond to customer-service requests

  • Prevent fraud and protect our store

  • Improve our website, products, and customer experience

  • Send marketing communications when you have agreed to receive them

  • Measure and improve our advertising

  • Comply with applicable legal obligations

Shopify and Service Providers

Our store is powered by Shopify.

We may also work with service providers that help us operate the business, including payment processors, shipping and fulfillment providers, analytics services, advertising platforms, and customer-support tools.

These providers may process personal information only as necessary to provide their services.

Cookies and Advertising

Our website may use cookies and similar technologies to remember preferences, understand website activity, improve performance, and measure advertising.

We may also use advertising platforms such as Meta to understand the effectiveness of our campaigns and show relevant advertising.

Where required, you may be able to manage certain tracking or advertising preferences through our website or browser settings.

Marketing Communications

If you choose to receive marketing emails or messages from Northwear, you can unsubscribe at any time using the unsubscribe link provided in the communication.

Sharing Personal Information

We do not sell personal information in the ordinary meaning of selling customer lists or contact information.

We may share information with trusted service providers when necessary to operate our store, fulfill orders, process payments, provide advertising and analytics services, or comply with legal requirements.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable requirements.

Your Privacy Rights

Depending on where you live, you may have rights relating to your personal information, including requesting access to or correction of certain information we hold about you.

You may contact us to submit a privacy request.

Security

We take reasonable steps to protect personal information. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable requirements.

The latest version will always be posted on this page.

Contact Us

For questions about this Privacy Policy or your personal information, contact us at:

Northwear
support@northwear.com